Retailer Certification
Be a certified XYZies retailer and an authorized Spectrum dealer.
Actionable Training
Training tailored to make you an authorized Spectrum dealer with a success path.
Interesting Quizzes
We'll test your knowledge throughout the training to ensure you get all the most important pieces.
The Curriculum
Welcome to the XYZies family. We are happy to have you on board! This section will give you a brief overview of XYYzies and products we have developed to help drive maximum profitability for your retail location.
Introduction to Spectrum
In this section, you will be introduced to Spectrum and learn about the company and the amazing video, internet, and home products.
Spectrum Products and Services
Get ready to learn about the amazing Spectrum Products and Services!
How to sell Spectrum products
In this section, you will learn the 4 Foundations for Retailer Excellence. These are the basic key areas of a successful retail business which can be applied to any product or service in your location. By understanding these 4 important concepts, you will build a dynamic sales culture with all employees striving to provide the best customer experience.
Introduction to Sales Assist
We pride ourselves with providing the best in house support for our retailers. From a dedicated Retail Success Manager to after hours support from 7AM-7PM, our professional team is here to make sales as easy as X, Y, Z!
XYZies Portal
In this section, you will watch a short video on how to navigate and process an order on the XYZies Portal.
Spectrum Marketing
In this section, you will take a short course on Spectrum brand compliance and introduced to some of the great marketing tools we have developed for our retailers.
Why take the certification?
As part of the on-boarding process, all authorized dealer employees are required to complete the Retailer Certification Program prior to processing a Spectrum customer order.
