Español Preparar Hola y gracias por llamar a SmarterHome.ai, tu guía de confianza para Servicios de hogar. Mi nombre es [Nombre del agente] en una linea grabada. ¿Cómo puedo ayudarte hoy?” Rapport and Qualify Rapport “Estaré más que feliz de ayudarte. ¿Puedo saber tu nombre, por favor? Determinar el motivo de la llamada Servicio …
English Prepare Hello and thank you for calling SmarterHome.ai, your trusted guide for Home Services. My name is [Agent’s Name] on a recorded line. How can I assist you today? Rapport and qualify Quickly qualify your lead and capture address for coverage. Rapport “I will be more than happy to help you. May I please …
Términos y condiciones de Viasat Facturación ¡Debe leer VERBATIM y COMPLETO! Su cargo de servicio de Internet mensual es de $___ más una tarifa de alquiler del equipo mensual de $15.00 sin incluir los impuestos y recargos aplicables. Recibirá un descuento por el precio de $__ por mes durante los primeros 3 meses completos. Posteriormente, …
Viasat English T&C Billing – Process payment Must read VERBATIM and COMPLETE! IF completed, it will be valid as RECAP Your monthly internet service fee is $__ plus a monthly equipment lease fee of $ 15.00 excluding applicable taxes and surcharges. You will receive a price discount of $__ per month for the first full 3 …
Tier distribution (only for Digital reps) Tier Range % Commission 1 130 100.00% 100.00% 2 105 80.00% 80.00% 3 80 40.00% 40.00% 4 56 20.00% 20.00% 5 >56 0.00% 0.00% Core Units Provider_NameProduct_TypeProduct_nameAdd-on / Core ProductNew Final Amount Agent COPFast internet or higher+ Ultimate TV alder Security Package Core Product $ 7,200.98 altice …
English Prepare Thank you for calling Smarter Home, my name is …. On a recorded line, and I am your professional sales advisor today. How can I help you? Rapport and qualify Rapport “I will be more than happy to help you” Determine call reason Customer service, Billing, Technical Support “May I know …
English Prepare Thank you for calling, my name is …. On a recorded line, and I am your home services advisor . How can I help you? If Dennis on the line: “Nice talking to you Dennis. Let’s go ahead and start with the assistance to our customer.” Rapport and qualify Rapport “I will be …
English Prepare Thank you for calling Smarter Home. My name is … on a recorded line, and I am your professional sales advisor today. Are you interested in getting new services? Rapport and qualify Rapport “I will be more than happy to help you. May I please know your name?” Determine call reason …
Let’s see how an effective coaching process can be done! 80/20 (80 Agent – 20 Sup) Human side: (1 min): Algo sobre tu vida o dia a dia Expectations: (30 sec): “Sabes porque estamos aqui” “Ejemplos, Vamos a desarrollar tu habilidades…” Observations: (30 sec): Introducción al performance “Siempre positivo y luego observación a mejorar a …
