Acquisitions
HOME Prepare: Check Vonage for the queue and be attentive at whispers and pop-ups shown on your browser to determine the type of call. Then, open the call with a warm and enthusiastic tone of voice including your name and mention that the call is being recorded. English Spanish Thank you for calling, my name is …
Mobile / Phone Probing Questions
HOME English Español What types of apps do you use on your mobile phone? This will help you determine the amount of data the customer needs. For example, a customer who uses a lot of streaming apps will need a plan with more data than a customer who only uses their phone for calls and …
Television Probing Questions
HOME English Español Ask: How many people in your household watch TV? (This will help you determine how many TVs the customer needs and how many channels they need). What devices do you use to watch TV? This will help you determine the type of TV service the customer needs. For example, a customer who …
Internet Probing Questions
HOME English Español Ask: What are your current internet needs? (This will help you to understand what the customer is currently using their internet for and how much bandwidth they need). Ask: What are your future internet needs? (This will help you to anticipate the customer’s needs and recommend a plan that will meet their …
Affiliate CYL
HOME Este afiliado genera leads a partir de 30 segundos. Es importante ser muy ágil al momento de validar el lead, y se debe procurar cerrar venta de productos. Recuerda generar transferencia al equipo de seguridad. Prepare: Check Vonage for the queue and be attentive at whispers and pop-ups shown on your browser to determine the …
Prepare
HOME P.R.O.S.P.E.C.T.S. for Smarter Home Prepare: Check Vonage for the queue and be attentive at whispers and pop-ups shown on your browser to determine the type of call. Then, open the call with a warm and enthusiastic tone of voice including your name and mention that the call is being recorded. English Spanish Thank you for calling …