HOME We all must follow this step by step to make sure we cover every single area to assure the sale. 1) Prepare 2) Rapport & Qualify 3) Open-ended Questions 4) Solve Needs 5) Personalize The Pitch 6) Explore And Assume 7) Close The Sale 8) Terms, Conditions & Closing 9) Security Transfer
HOME We all must follow this step by step to make sure we cover every single area to assure the sale. 1) Prepare 2) Rapport & Qualify 3) Open-ended Questions 4) Solve Needs 5) Personalize The Pitch 6) Explore And Assume 7) Close The Sale 8) Terms, Conditions & Closing 9) Security Transfer
HOME We all must follow this step by step to make sure we cover every single area to assure the sale. 1) Prepare 2) Rapport and qualify 3) Open-ended questions 4) Solve needs 5) Personalize the pitch 6) Explore and assume 7) Close the sale 8) Terms, conditions and closing 9) Security Transfer
HOME Security Transfer: Remember to let the customer know about our Vivint products and services. If the customer wants to learn more or purchase any Vivint product, you make a warm transfer call to the Vivint team. Say: “…in the meantime, we have some great news for you. We can help you build a Smart …
HOME Terms, conditions and closing: Read the terms and conditions throughout the sales call, add value by giving the customer the information about the product and then, conclude on key points and order details. Provide the security offer and close the interaction by thanking the customer and assessing any additional concerns. ► Spectrum (Click …
HOME Close the sale: Recap the conversation towards a close by summarizing the order details, answering any remaining questions, and providing a clear call to action. Seek the customers commitment to move forward or schedule the next steps. Say: “Is it clear for you that…” – “May I resolve any other doubt about this product?” …
HOME Explore and assume: Anticipate and address any objections or concerns that the customer may have. Listen actively and respond thoughtfully to their objections, providing reassurance or information that resolves their doubts. Assume the sale by taking decisive actions. Say: “I completely get what you mean…” – “This is the product that fits your needs …
HOME Personalize the pitch: Use the information gathered during your research and the answers the customer has provided to tailor your lead offer and showcase how this solution is the perfect fit for them. Be clear about the brand you are positioning, this way you will match the customers’ needs and preferences. Check for order …
HOME Solve needs: Show how your product or service can solve the customers’ needs or address their pain points. Highlight the benefits and outcomes they can expect by choosing your advice. Say: “Remember that if you are concerned about…” – “This will definitely help you out to…” Di: “Recuerda que si te preocupa esto…” – …
HOME Open-ended questions: Ask open-ended questions that encourage the customer to talk about their needs and goals. This will provide you with valuable insights and help you tailor your sales pitch to their specific situation. Say: “To get a better understanding of your needs, I’d like to ask you a few questions.” Di: “Para entender …
