SmarterHome.ai – AWPE Call SOP + Quick Reference
Use this during All Wireless Prepaid Expo (AWPE) inbound calls from retailers who visited our booth. The flow comes first, followed by the exact scripts and steps.
Quick Reference Flow
2) Affiliate
3) Kiosk
Set expectation for next contact
Welcome & next steps
Scripts (Use the prospect’s name 2–3×)
1) Greeting & Warm Welcome
Rep: “Thank you for calling SmarterHome.ai! This is [Your Name]. Who do I have the pleasure of speaking with today?”
(Wait for name)
Rep: “Great, thank you, [First Name]. I hope you had a chance to meet our booth team at the show. You’re interested in joining our SmarterHome.ai team—does that sound right?”
2) Confirm Program of Interest
Rep: “Fantastic! We have three ways to partner. Do you already know which program you’re interested in?”
- Sell services directly; access carriers & promotions.
- Own the retail experience with full merchandising support.
- Earn margins + promo incentives.
- Refer customers; we handle sales & fulfillment.
- Simple link/workflow; recurring commission on closes.
- Great for partners without retail ops.
- Interactive SmarterHome.ai kiosk drives new traffic.
- Hands-on discovery; upsell/cross-sell prompts.
- Incremental revenue with low lift.
If they choose a program: “Great choice! The [Program Name] gives you [2–3 benefits] that match your business.”
If unsure (quick compare): “Retailer = full in-store sales; Affiliate = refer & earn; Kiosk = in-store engagement that boosts revenue. Which fits best today?”
3) Offer to Start Enrollment
Rep: “Awesome! If you have ~10 minutes, I can walk you through the application at Bundle.xyzies.com and