Cristian David Herrera Arroyo Agent: Julian R. Convo ID: 1871715 Queue: 18554306194 – Internet Finder DTV English 10000 Outcome: No Sale / Redirected to Customer Service Lead Type: Returning customer (ex-DirectTV), asking for new cable offer Duration: ~2:40 🔹 1. Tone of Voice Good: Calm, polite, and patient. Clear English. Needs: Slightly more enthusiasm and direction — agent …
VIVINT USER: mtorres@xyzies.com PASSWORD: Vivintpartner123* Notifications: Sajad, in the call from October 28 (Convo ID: 1882179), a mistake was made by not asking the customer if they’ve lived at the address for more than one year. This question is mandatory for Spectrum credit validation and must always be asked. Also, remember that the broadband label …
Supervisor playbook Opening Address — Zip code first Name — Double check Discovery Questions 3 Main service 2 per upselling services — Sec questions (Vivint) Validation Questions — Email — DOB — Previous Address — SSN — SWPDAZ S Based on what we discused W Devices customer will use the services P Regular Price D …
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📄 Sales Verification Form – English Version Hello Team! This form is intended to register and verify key information about a sale before final processing. It is used by providers to validate the correct acquisition of products or services, ensuring that all data and conditions are understood and accepted by the customer. Reminder: This form must be …
📄 Formulario de Verificación de Ventas – Versión en Español ¡Hola, equipo! Este formulario está diseñado para registrar y verificar información clave sobre una venta antes de su procesamiento final. Es utilizado por los proveedores para validar la adquisición correcta de productos o servicios, asegurando que todos los datos y condiciones sean comprendidos y aceptados por …
