| Usage and Requirements: |
Viewing Preferences: |
Lifestyle and Usage: |
| How many people will be using the internet at your location? |
What type of TV content do you enjoy watching the most? (News, sports, movies, series, documentaries, etc.) |
How central is the internet to your daily life and routine? |
| What are the primary online activities you and your household engage in regularly? |
Are there specific channels or genres that are essential for you and your family? |
What are the main online activities you and your household engage in regularly? |
| Connection Speed and Performance: |
Viewing Habits: |
Speed and Bandwidth Requirements: |
| How important is fast and reliable internet speed for your daily activities? |
How many hours per day do you typically spend watching TV? |
Do you require high-speed internet for specific activities like streaming, gaming, or remote work? |
| Have you experienced any issues with slow connection or buffering with your current service provider? |
Do you prefer live TV shows or on-demand content that you can watch at your convenience? |
How many devices do you typically have connected to the internet simultaneously? |
| Device Connectivity: |
Streaming and Online Services: |
Connectivity and Reliability: |
| How many devices do you typically have connected to the internet at the same time? |
Do you also use streaming services like Netflix, Hulu, or Amazon Prime? How important are they for your entertainment needs? |
Have you experienced any issues with your current internet provider in terms of reliability or consistent connectivity? |
| Are there any specific devices that require a consistently strong and stable internet connection? |
Would you prefer a cable service that integrates with or includes access to streaming platforms? |
Are there specific areas or rooms in your home where you need better Wi-Fi coverage? |
| Streaming and Entertainment: |
Family Entertainment: |
Online Entertainment Preferences: |
| Do you frequently stream movies, TV shows, or play online games that require high-speed internet? |
Do you have children or family members with specific entertainment preferences or needs? |
What type of streaming services or online content do you and your family prefer? |
| Are there any particular streaming services or online gaming platforms you use regularly? |
Are there parental control features or family-friendly channels that are important to you? |
Are there any particular streaming platforms or channels that are essential for you? |
| Work or Remote Activities: |
Sports and Events: |
Work or Study Requirements: |
| Do you or any members of your household work remotely or attend online classes that demand a reliable internet connection? |
Are live sports events or special programs a significant part of your TV viewing? |
Do you work from home or engage in online classes that demand a stable internet connection? |
| Are there specific requirements for video conferencing or uploading/downloading large files for work or education? |
Do you follow specific sports leagues or events that require specialized channels? |
Are there specific requirements for video conferencing, file uploads/downloads, or online collaboration tools? |
| Coverage and Reliability: |
HD and Picture Quality: |
Smart Home Integration: |
| How important is it for you to have consistent internet coverage throughout your home? |
How important is high-definition (HD) picture quality to you? |
Do you have smart home devices that require a consistent internet connection? |
| Have you experienced any dead zones or connectivity issues in certain areas of your property? |
Have you experienced any issues with picture clarity or reception with your current provider? |
Are you interested in integrating your internet service with smart home technologies? |
| Previous Provider Experiences: |
Package Customization: |
Budget and Affordability: |
| What do you like or dislike about your current internet service provider? |
Are you looking for a customizable package that allows you to select specific channels or services? |
What is your budget range for internet services? |
| Have you faced any challenges or encountered exceptional features with your previous providers? |
Would you prefer a pre-built package that covers a wide range of content? |
Are you open to exploring different pricing options or bundled deals for potential savings? |
| Tech Support and Assistance: |
Number of TVs and Devices: |
Data Usage and Caps: |
| How valuable is accessible and responsive technical support for your internet services? |
How many TVs or devices do you intend to connect to the cable service? |
How much data do you typically consume per month? |
| Are you comfortable setting up internet-related devices or would you prefer assistance? |
Are there any smart home devices or systems you’d like to integrate with your cable services? |
Are data caps or limitations a concern for you with your current internet plan? |
| Security and Privacy: |
On-Demand and DVR Features: |
Technical Support and Assistance: |
| How important is internet security and privacy to you and your family? |
Are you interested in DVR capabilities to record and store your favorite shows? |
How important is reliable and accessible customer support for your internet services? |
| Are you interested in additional security features such as antivirus protection or parental controls? |
How often do you use on-demand services to catch up on missed episodes or movies? |
Are you comfortable setting up the internet and troubleshooting issues on your own? |
| Future Scalability: |
Tech Support and Installation: |
Future Needs and Scalability: |
| Do you anticipate your internet usage increasing in the near future? (e.g., more devices, higher bandwidth requirements) |
How important is reliable and responsive technical support for your TV cable services? |
Do you anticipate your internet usage increasing in the near future? (e.g., more devices, higher bandwidth requirements) |
| Are you looking for a service that can easily scale up or down based on changing needs? |
Are you comfortable setting up the cable service yourself, or would you prefer professional installation? |
Are you looking for a service that can easily scale up or down based on changing needs? |
| Budget and Affordability: |
Budget and Affordability: |
Geographical Considerations: |
| What is your monthly budget for internet services? |
What is your budget range for TV cable services? |
Do you live in an area with specific infrastructure limitations or provider availability for internet services? |
| Are you open to exploring different pricing packages or bundled deals for potential savings? |
Are you open to exploring different pricing options or bundling deals for potential cost savings? |
Have you faced challenges with signal strength or coverage due to your location? |
| Contract Preferences: |
Contract Preferences: |
Feedback and Recommendations: |
| Are you comfortable with a long-term contract or do you prefer flexibility with month-to-month options? |
Are you comfortable with a long-term contract commitment for your TV services? |
Have you received any recommendations from friends or family regarding specific internet service providers? |
| Would you consider early termination fees a concern with your internet service contract? |
Would you prefer flexible month-to-month options without a binding contract? |
How influential are online reviews and ratings in your decision-making process? |
| Feedback and Recommendations: |
Feedback and Recommendations: |
Contract Preferences: |
| Have you received any recommendations from friends or family about specific internet service providers? |
Have you received any recommendations from friends or family regarding specific TV cable service providers? |
Are you comfortable with a long-term contract or do you prefer flexibility with month-to-month options for internet services? |
| Are online reviews and ratings an influential factor for you when choosing a service provider? |
How influential are online reviews and ratings in your decision-making process? |
Would you consider early termination fees a concern with your service contract? |
| Geographical Considerations: |
Channel Availability and Variety: |
Value-Added Services and Features: |
| Do you reside in an area with specific internet infrastructure limitations or provider availability? |
Are there any regional or international channels that are crucial for you? |
Are you interested in additional services like antivirus protection, cloud storage, or bundled entertainment packages? |
| Are there any unique geographical challenges that might affect your internet connectivity? |
Would you prefer access to a diverse range of channels beyond the standard offerings? |
How important are value-added features beyond basic internet connectivity? |
| Customer Satisfaction: |
Geographical Considerations: |
Customer Satisfaction: |
| What would a satisfying internet service experience look like for you? |
Do you live in an area with specific reception or signal strength challenges for cable services? |
What would a satisfying internet service experience look like for you? |
| How important is it for you to have a seamless and hassle-free internet service installation process? |
Are there any geographic limitations or preferences that might impact your choice of service provider? |
How important is it for you to have a seamless and hassle-free internet service activation and setup process? |
